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FAQ

Have you booked a stay in our vacation home soon? Please read the frequently asked questions.

If you have any further questions, let us know via info@parkhoeve.com.

If I book Parkhoeve as a vacation home, will there be other guests present?

No, the entire house is private for your use, including the wellness area. However, there might be guests staying in one of our glamping tents, but they do not have access to the vacation house or the wellness area.

Who is the vacation house suitable for?

The vacation house is suitable for groups of up to 20 people. If you need more sleeping places, you can book our 2 glamping tents, each accommodating 4 people. It is ideal for families, groups, associations, teambuilding, companies, cyclists, and friend groups.

 

Can I have a party in the vacation house?

It is not intended to use the vacation house as a party venue for external groups without permission. However, you can have a party for the guests of the vacation home as long as it does not disturb the neighbors.

 

Do you have a space where we can all sit together?

Yes, you can sit with the whole group in both the veranda and the sitting areas.

 

Are towels provided?

Each person gets 1 large and 1 small towel, 1 bathrobe, and 1 bath mat. Extra towel packages (€9.50 per person) can be reserved by sending us an email (info@parkhoeve.com).

What does the kitchen package include?

4 towels, 4 dishcloths, 1 PMD bag, and 1 general waste bag. Extra kitchen packages (€7.50) can be reserved by sending us an email (info@parkhoeve.com).

 

Are the beds made upon arrival?

Yes.

Can I smoke in the vacation house?

No, smoking is not allowed in the vacation house.

 

Are pets allowed?

Pets are allowed in the glamping tents and on the ground floor. Pets are not allowed in the bedrooms.

 

I forgot something in the vacation house. What should I do?

Send us an email (info@parkhoeve.com) with details of what you lost, and we will check among the lost items.

 

Does the vacation house have an elevator?

No, there is no elevator.

What facilities are available?

Please check www.parkhoeve.com/vakantiewoning for a detailed description.

 

What time can I check in?

Check-in is from 3 PM.

What time do I need to check out?

Check-out is by 10 AM.

Do the rooms have coffee and tea facilities?

Each room has a Nespresso coffee machine and a kettle.

 

Does the vacation house have free Wi-Fi?

Yes.

 

How many people can sleep in the vacation house?

The vacation house alone can accommodate 19 people. If you also book the tents, it can accommodate 28 people.

 

How many bedrooms do you have?

We have:

- 7 double bedrooms with bathrooms
- 1 triple room with a bathroom
- 1 double room with a sink, separate shower, and toilet
- 2 glamping tents with 2 double beds each (can be booked separately)

 

Can we have breakfast in the morning?

If you would like a freshly made breakfast buffet in the morning, please notify us at least one month before arrival.

 

Does the vacation house have baby beds and high chairs?

There are 3 baby beds and 9 high chairs available. Please notify us if you need a baby bed.

 

How are the rooms arranged?

- Room 1: 1 double bed with bathroom
- Room 2: 1 double bed with bathroom
- Room 3: 3 single beds with bathroom
- Room 4: 2 single beds with bathroom
- Room 5: 1 double bed with bathroom
- Room 6: 2 single beds with bathroom
- Room 7: 1 double bed with bathroom
- Room 8: 2 single beds with bathroom
- Room 9: 1 double bed with sink (shower and toilet nearby)
- Magical Blue Tent: 2 double beds with bathroom
- Poppy Love Tent: 1 double bed and 2 single beds

 

Do the rooms have air conditioning?

8 bedrooms, the glamping tents, and the meeting room are equipped with air conditioning.

 

Is there parking nearby?

Yes, there is a large free parking area on our premises.

 

Can we rent bicycles?

Yes, reservations can be made via www.parkhoeve.com/fietsverhuur.

 

Can I store my own bike somewhere safely?

Yes, you can place your bike in the bike storage area.

 

Is the location of the vacation house suitable for visiting attractions and activities?

Yes, check out some ideas on our activities page.

Can I get an invoice?

Let us know and we will provide you with an invoice.

 

Will there be someone at the vacation house upon arrival and departure?

We will inform you in advance if someone will be present or where you can find the key.

 

Where is the vacation house located?

Genendijkerveld 19, 3945 Ham.

Is there a BBQ available?

Yes, there is a charcoal BBQ available. Please remember to bring charcoal and clean the BBQ after use.

 

Is the house cleaned, or do I need to clean it myself?

We only ask you to:

- Collect all sheets and towels in one place
- Put furniture back in its place
- Empty the trash bins
- Wash and put away dishes
- Clean the BBQ

- Close all windows and door

 

Is there staff present?

One of our colleagues may occasionally come by for garden maintenance, necessary repairs, or administration.

 

Are there restaurants nearby?

- Grammofoon: Stationsstraat 60, 3945 Ham
- Tomatto: Stationsstraat 18/2, 3980 Tessenderlo
- Eetcafe Den Anker: Markt 3, 3980 Tessenderlo
- Brasserie Het Loo: Rodeheide 5, 3980 Tessenderlo
- Het Wit Hoeveke: Baal 74, 3980 Tessenderlo
- Restaurant Sicilia Paal: Holststraat 1, 3583 Paal
- Chill Out: Stationsstraat 16, 3980 Tessenderlo
- Kiewithoeve: Goor 12, 3980 Tessenderlo
- La Rana: Heldenplein 17
- Prestige: Stationsstraat 27, 3970 Leopoldsburg
- De Gastvrijheid: Koningin Astridplein 40, 3970 Leopoldsburg
- Cacaooh!: Bevrijdingsplein, 3970 Leopoldsburg

 

Is there a supermarket nearby?

A supermarket is just 6 minutes from Parkhoeve.

 

Are there charging points for electric cars at the vacation house?

The nearest charging station is 4 minutes from the vacation house. 

Floralux Dijkstraat 35a Ham 

https://nl.chargemap.com/cities/ham-BE

 

Can we reach Parkhoeve by public transport?

Yes, a 15-minute walk will take you to the bus stop at "Genendijk kerk."

 

Can we reserve a taxi?

We work with VDR Taxi, which you can reach at 0477/177987.

 

Do we need to bring our own coffee?

Each room has a Nespresso machine with 4 pods. The coffee machine in the veranda is filled with coffee beans, which will last for a few days.

Which caterer can we use?

We recommend the following caterers:

- De Vrolijke Bourgondiër: https://traiteurdevrolijkebourgondier.be, tel. 0495/21 89 70
- Kippenhof: https://www.kippenhof.be, tel. 0496/71 47 22

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